Checkboxes field

The Checkboxes field lets users select one or more options from a list. It’s best when multiple answers are allowed.

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✅ When to use Checkboxes

Use the Checkboxes field when:

• Users can choose more than one option

• You want all options visible at once

• Each option is independent

Common examples

• Services you’re interested in

• Product features

• Preferred contact methods

• Topics to discuss

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⚙️ How it works

1. Users see a list of options

2. They can select one, multiple, or all options

3. All selected values are saved with the form submission

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🧩 How to add a Checkboxes field

1. Open your form in the editor

2. Click Add element

3. Select Checkboxes

4. Add your option labels and config the field detail

5. Click save

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Bulk add Options

If you already have a list, paste many options at once (one per line). This saves time when you have long lists like countries or product categories.

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Default value (optional)

Default values allow you to pre-select one or more options when the form loads.

Use default values when:

• One option is very common

• You want to suggest a typical choice

Examples

• Pre-select Email updates

• Pre-select Standard support

⚠️ Tip: Avoid pre-selecting too many options—it can feel pushy.

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Required field (recommended)

When required is enabled, users must select at least one option before submitting the form.

Use required when:

• You need at least one choice

• The question is essential

Examples

• At least one service selected

• At least one topic chosen

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Other option

The Other option allows customers to enter a custom answer that isn’t listed in your predefined options.

When enabled:

• An “Other” checkbox appears in the form

• When selected, a text input is shown so users can type their own value

• The custom value is saved with the submission

Common use cases

• “Other” service request

• Custom inquiry type

• Answers you didn’t anticipate

Examples

• Options: Email update, Product update, Order detail, Other

• Customer selects Other

• Customer types: Partnership inquiry

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Limit selections

The Limit selections setting lets you control how many options a customer can select.

You can set:

• Minimum selections – the least number of options required

• Maximum selections – the most options allowed

Examples

• Min: 1, Max: 1 → User must select exactly one option

• Min: 1, Max: 3 → User must select at least one, up to three

• Min: 0, Max: 4 → User can select any number (optional)

The validation works if the submit button is clicked.

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🌟Best practices

• Keep option labels short and clear

• Avoid long lists (use Dropdown if the list is long)

• Group related options together

• Use Checkboxes only when multiple choices make sense

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🔀 Use Checkboxes with conditional logic

Checkboxes work well with conditional logic.

Example

• If user selects Order detail → show Order number field

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Need More Help?

If you still need assistance, please contact us at [email protected]. Our team will be happy to help you resolve any issues or guide you further.