> For the complete documentation index, see [llms.txt](https://docs.powerfulform.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerfulform.com/trouble-shooting/why-the-form-is-not-showing.md).

# Why the form is not showing

### 1️⃣ Activate the app embed on the theme

To show the form on the front store, firstly please make sure that the app embeds is enabled on your theme [here](https://globo.io/kb/theme-integration-6/) 

<figure><img src="/files/KwP7BAAi2lCYuSsjaOPc" alt=""><figcaption></figcaption></figure>

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### 2️⃣ Verify your app plan and form type

Some forms and features are limited by plan.

**🆓 Free plan limitations**

* &#x20;Only the first form you created can show on the storefront\
  ➜ Any additional forms will not display unless you delete other forms or upgrade your plan.&#x20;

<figure><img src="/files/WTIMPXOXPkmiOcaDSBjO" alt=""><figcaption></figcaption></figure>

* Advanced templates (like **bulk order**, **registration**, **cart forms**, and **multi-step forms**) are not available on Free plan.&#x20;

✅ Make sure your plan supports the form type you’re trying to use.

<figure><img src="/files/Ray1ycSCHsK8uDjjFBhr" alt=""><figcaption></figcaption></figure>

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### 3️⃣ Confirm proper form embedding

* Did you follow the correct guide to embed the form on Shopify pages? [Display a form on a specific page](/display-and-placement/display-a-form-on-a-specific-page.md)
* Is the page using a **standard (default) Shopify template**?

If the page uses a **special/custom template**, the form may not show until it’s added to that template correctly, reach out to support so the team can help you add it properly.

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### 4️⃣ Activate the form

A form must be set to **Active** to appear on your storefront.

<figure><img src="/files/85Od0Xwl89VPBD5zTqd7" alt=""><figcaption></figcaption></figure>

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### 🤝 Still not showing?

If you already completed the steps above and the form still doesn’t appear, contact the support team for the fastest help.&#x20;

They can check your theme/template and fix it with you.

Contact our support team: <contact@globo.io>

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