# Mail API Setup

* If you set up mail with API configuration, the email notification will be sent from your own email address.
* If you do not configure this option, email notifications will be sent from our email server ([no-reply@globosoftware.net](mailto:no-reply@powerfulform.com)) by default

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### 📧  How to Set Up a Mail API Provider

1\. Open the app >  click **Settings**

2\. Under **Mail SMTP & API**, open the **Provider** dropdown > Choose the provider you want to use (e.g., Sendinblue, SendGrid, Mailgun, Elastic Email, Zoho)

3\. Enter the information need of your account. 

**For example**: enter API key of your **Sendinblue** account. 

Find API key [here > ](https://developers.brevo.com/docs/getting-started)Set up customer sender information (optional)

4.  Click **Save** 

<figure><img src="https://3488889492-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEGgRVSDpMlcGFz1igK0s%2Fuploads%2FFWAWPsLBlPpSyNnmKNz1%2F2026-01-14_15-21-24.png?alt=media&#x26;token=60fc6f04-a0d1-4f47-b362-8077eb278e77" alt=""><figcaption></figcaption></figure>

5. Send a test email to check if it works for you. If the test succeeds → your Mail API is ready.

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### ⚙️ Apply Mail API to the form

1. Go to the **Forms** tab of the app > open the form you want
2. In the form config, click **Mail** icon on the left side> click  **Admin**
3. Scroll down to **Use SMTP & API** > select **Use SMTP & API from Settings**

<figure><img src="https://3488889492-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEGgRVSDpMlcGFz1igK0s%2Fuploads%2FtdC06xHUPEWutAKRLOES%2F2025-09-21_10-56-48.png?alt=media&#x26;token=eecaede6-8dcd-42af-803c-42b75c4cfe5b" alt=""><figcaption></figcaption></figure>

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### 🧩 How It Works

After connecting a Mail API:

* **Admin emails**
* **Customer notification emails**
* **Conditional emails**

They will all be sent directly through your Mail API provider.

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### ❓ FAQs

#### **1- Why I can not send test email?**&#x20;

Answer: It means email API config still does not work. \
Please double-check the following:

* user name&#x20;
* API key of the account&#x20;

Or contact our team at <support@powerfulform.com> so we can help you check the error log.

#### **2- My provider isn’t listed. Can I still connect it?**

If the provider supports **SMTP**, use the SMTP setup instead.\
API support is only available for providers listed in the dropdown.

#### **3-Does using a Mail API affect Shopify’s emails?**

No.\
This only affects emails sent from **Powerful Form Builder**, not Shopify’s own notification system.

#### **4- Can I change the "From name" or "From email"?**

Yes — as long as the email is *verified* with your email provider.

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#### Need More Help?

If you still need assistance, please contact us at [**support@powerfulform.com**](mailto:support@powerfulform.com). Our team will be happy to help you resolve any issues or guide you further.