# Admin email notification

* After the form is submitted, the email that contains submitted data will be sent to your admin email address.
* You can add multiple email addresses as admin emails to receive notification after form submission.

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### 📧 Set Admin Emails

1\. Open the app > click **Forms** > open a form you want to edit

2\. Click **Mail** icon on the left > click **Admin**

<figure><img src="https://3488889492-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEGgRVSDpMlcGFz1igK0s%2Fuploads%2FRmGrqWpn2RDjuOxjOFG9%2F2025-10-06_14-44-21.png?alt=media&#x26;token=0718f53e-b00c-4ce4-92b6-1c41999daa33" alt=""><figcaption></figcaption></figure>

3\. Add your email address(es) to **Email** field to receive a notification email when this form is submitted.&#x20;

* You can add more than one (separated by commas)
* You can send notifications to your team or departments (e.g., support@, sales@)

<figure><img src="https://3488889492-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEGgRVSDpMlcGFz1igK0s%2Fuploads%2FdrlmxwkqX8eSd5krEeZF%2F2025-10-06_14-45-06.png?alt=media&#x26;token=1471467a-723a-421c-b17e-5993084791e9" alt=""><figcaption></figcaption></figure>

4\. Tick on checkbox **Also send to dynamic email** \[optional]. This allows you set up admin email based on selected option on the form. [Learn more](https://globosoftware.net/kb/receive-admin-email-at-different-email-address-based-on-selected-fields/)

5\. Add email’s subject and edit the email content as you want

You can edit:

* Subject line
* Intro message
* The layout of submitted data (using variables)

<figure><img src="https://3488889492-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEGgRVSDpMlcGFz1igK0s%2Fuploads%2FtLm1QdPqLcl4qiChxG7k%2F2025-10-06_14-45-20.png?alt=media&#x26;token=1f116eca-6012-4faa-92fe-120170cd498e" alt=""><figcaption></figcaption></figure>

7\. Click **Save**

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### ✅ How It Works

Once enabled:

1. A customer submits the form
2. The app collects all submitted data
3. An email is sent instantly to the admin email(s) you configured
4. The email includes all form fields + submission timestamp
5. If the form contains uploaded files, links to the files are included

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### ❓ FAQs

#### **📧  Can I add multiple admin email addresses?**

Yes. You can add up to **5 email addresses** for each form.\
When a customer submits the form, the notification email will be sent to **all** email addresses you entered.

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#### **📧 Can I use the same admin email for all forms?**

Absolutely.\
If you have multiple forms (e.g., 3 forms), you can enter the same email address such as:\
**<testyouremail@gmail.com>**  for each of them.

Each form will send its own notifications to that email.

***

#### **📝 Can I set different admin emails for different forms?**

Yes.\
Each form has its own email settings, so you can configure unique admin emails per form if needed.

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#### **📨 Is there a limit to how many admin emails can be sent?**

Email sending limits depend on your plan:

* **Free plan:** Up to **40 emails** per month
* Higher plans: no email limit

You can view the full details in the **Pricing Plans** section inside the app.

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#### **✉️ Why is the sender email “<no-reply@powerfulform.com>”? Can I change it to my own email?**

Currently, all notification emails are sent from our system email: **<no-reply@powerfulform.com>**

If you want to change the sender email, you can set SMTP in the app. [Learn more](https://docs.powerfulform.com/mail-notification/smtp-setup)

***

#### ❗ Admin Email Not Working?

If you aren’t receiving admin notifications, check the items below:

**1- No Email Is Added**

Ensure you've added at least one valid admin email address.

**2- Email Goes to Spam / Promotions**

Check your spam folder.\
Add your store email or app sender email to your email’s safe list.

**3- Your Email Provider Blocked the Message**

Gmail, Yahoo, Outlook, and corporate accounts may block automated messages.

Try:

* Using a different admin email
* Using a company domain email

**4- Email Variables Are Broken**

If you edited the template and deleted a critical variable, the email may fail. Try resetting to default template.

**5- Still Not Receiving Email?**

Contact our support team: [**support@powerfulform.com**](mailto:support@powerfulform.com)

***

#### Need More Help?

If you still need assistance, please contact us at [**support@powerfulform.com**](mailto:support@powerfulform.com). Our team will be happy to help you resolve any issues or guide you further.
