> For the complete documentation index, see [llms.txt](https://docs.powerfulform.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerfulform.com/mail-notification/admin-email-notification.md).

# Admin email notification

* After the form is submitted, the email that contains submitted data will be sent to your admin email address.
* You can add multiple email addresses as admin emails to receive notification after form submission.

***

### 📧 Set Admin Emails

1\. Open the app > click **Forms** > open a form you want to edit

2\. Click **Mail** icon on the left > click **Admin**

<figure><img src="/files/6ms2lA8Dq12aEkqIL1Fh" alt=""><figcaption></figcaption></figure>

3\. Add your email address(es) to **Email** field to receive a notification email when this form is submitted.&#x20;

* You can add more than one (separated by commas)
* You can send notifications to your team or departments (e.g., support@, sales@)

<figure><img src="/files/yxsPn6UJeVp9KFRHeg5R" alt=""><figcaption></figcaption></figure>

4\. Tick on checkbox **Also send to dynamic email** \[optional]. This allows you set up admin email based on selected option on the form. [Learn more](https://globosoftware.net/kb/receive-admin-email-at-different-email-address-based-on-selected-fields/)

5\. Add email’s subject and edit the email content as you want

You can edit:

* Subject line
* Intro message
* The layout of submitted data (using variables)

<figure><img src="/files/Krt2dQO2758cwzPd2hB0" alt=""><figcaption></figcaption></figure>

7\. Click **Save**

***

### ✅ How It Works

Once enabled:

1. A customer submits the form
2. The app collects all submitted data
3. An email is sent instantly to the admin email(s) you configured
4. The email includes all form fields + submission timestamp
5. If the form contains uploaded files, links to the files are included

***

### ❓ FAQs

#### **📧  Can I add multiple admin email addresses?**

Yes. You can add up to **5 email addresses** for each form.\
When a customer submits the form, the notification email will be sent to **all** email addresses you entered.

***

#### **📧 Can I use the same admin email for all forms?**

Absolutely.\
If you have multiple forms (e.g., 3 forms), you can enter the same email address such as:\
**<testyouremail@gmail.com>**  for each of them.

Each form will send its own notifications to that email.

***

#### **📝 Can I set different admin emails for different forms?**

Yes.\
Each form has its own email settings, so you can configure unique admin emails per form if needed.

***

#### **📨 Is there a limit to how many admin emails can be sent?**

Email sending limits depend on your plan:

* **Free plan:** Up to **40 emails** per month
* Higher plans: no email limit

You can view the full details in the **Pricing Plans** section inside the app.

***

#### **✉️ Why is the sender email “<no-reply@powerfulform.com>”? Can I change it to my own email?**

Currently, all notification emails are sent from our system email: **<no-reply@powerfulform.com>**

If you want to change the sender email, you can set SMTP in the app. [Learn more](https://docs.powerfulform.com/mail-notification/smtp-setup)

***

#### ❗ Admin Email Not Working?

If you aren’t receiving admin notifications, check the items below:

**1- No Email Is Added**

Ensure you've added at least one valid admin email address.

**2- Email Goes to Spam / Promotions**

Check your spam folder.\
Add your store email or app sender email to your email’s safe list.

**3- Your Email Provider Blocked the Message**

Gmail, Yahoo, Outlook, and corporate accounts may block automated messages.

Try:

* Using a different admin email
* Using a company domain email

**4- Email Variables Are Broken**

If you edited the template and deleted a critical variable, the email may fail. Try resetting to default template.

**5- Still Not Receiving Email?**

Contact our support team: <contact@globo.io>

***

#### Need More Help?

If you still need assistance, please contact us at <contact@globo.io>. Our team will be happy to help you resolve any issues or guide you further&#x20;
