> For the complete documentation index, see [llms.txt](https://docs.powerfulform.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerfulform.com/mail-notification/customer-notifications-after-registration.md).

# Customer notifications after registration

This feature allows you to customize the emails that Shopify automatically sends to customers after they submit a registration form that requires **approval**.

These emails are only used when:

✔ **Your form has “Require account approval” enabled**\
(Meaning customers must wait for you to approve their account before they can log in.)

[Learn more](https://docs.powerfulform.com/customer-fields/customer-account-approval)

***

### 🛠️ Edit email template

1. Open the app > click **Settings** > click **Customer notifications**

There are 2 email template we can edit here. They are:

* **Customer request:** Sent automatically to the customer after they request register account
* **Customer denied:** Sent automatically to the customer when they complete their account denied

2. Tick on the checkbox of the email template you want to send

<figure><img src="/files/OtgCi44EwfCawtwohYTI" alt=""><figcaption></figcaption></figure>

3. Open the template and edit the content

<figure><img src="/files/zI0rfhcZ6F6lC4BJDGY5" alt=""><figcaption></figcaption></figure>

4. Click **Save**.

***

### 📩 1. Customer Request Email

**“We received your registration request.”**

This email is automatically sent the moment a customer submits the registration form.

It lets them know:

* Their request was received
* Their account is not active yet
* They must wait for approval

**Example situation**

A new customer signs up → they instantly receive the **Customer Request** email.

***

### ❌ 2. Customer Denied Email

**“Your account request has been denied.”**

This email is automatically sent when:

* You review the request
* You choose **Deny account**

It informs the customer that their registration was not accepted.

#### Example situation

You check the pending customers list → click **Deny** → the customer receives the **Customer Denied** email.

***

#### Need More Help?

If you still need assistance, please contact us at <contact@globo.io>. Our team will be happy to help you resolve any issues or guide you further.