# Dropdown field
The **Dropdown** field lets customers choose **one option from a list** in a compact menu.\
It’s perfect when you have many options and want to keep the form clean.
### ✅ When to use Dropdown
* You have more than 5–6 options
* You want the form to look simple and tidy
* Customers should pick only one answer
Common examples
* “Topic of your question”
* “Order type”
* “Country”
* “Reason for contact”
***
### ⚙️ How it works
1. The customer clicks the dropdown menu
2. They select one option
3. The selected value is saved with the form submission
✅ Customers can only select **one** option (unless you enable multi-select, if available in your settings).
***
### 🧩 How to add a Dropdown field
1. Open your form in the editor
2. Click **Add element**
3. Choose **Dropdown**
4. Update the **label** (example: “Topic of your question”)
5. Configure the other details of the field\\
6. Click **Save**
***
### 🛠️ Dropdown settings
Here are the most common settings you’ll use:
#### Add options
Add the list of options customers can choose from.
Example:
* Shipping question
* Product question
* Wholesale request
* Other
***
#### Bulk add Options
If you already have a list, paste many options at once (one per line).\
This saves time when you have long lists like countries or product categories.
***
#### Placeholder text
Placeholder text appears before the customer selects anything.
Examples:
* “Select a topic”
* “Choose one option”
* “Pick a country”
***
#### Default value (optional)
Set a default option that’s pre-selected.
Use this when:
* Most customers choose the same option
* You want to guide users to a recommended choice
⚠️ Tip: If you want customers to actively choose, don’t set a default value.
***
#### Required field (recommended)
Turn on **Required** if customers must choose an option before submitting.
Good for:
* Contact forms (Topic)
* Wholesale forms (Business type)
* Order forms (Delivery method)
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### 🌟 Best practices
* Keep option labels **short and clear**
* Avoid using too many similar options (it confuses customers)
* Sort options in a logical order (popular items first)
* Use Dropdown instead of Radio buttons when the list is long
***
### 🔀 Use Dropdown with conditional logic (recommended)
Dropdown works great with **conditional logic**.
Example:
* If customer selects **“Wholesale request”** → show **Business Name**, **Company Website**, **Estimated quantity**
* If customer selects **“Support”** → show **Order number**, **Issue description**
***
#### Need More Help?
If you still need assistance, please contact us at [**support@powerfulform.com**](mailto:support@powerfulform.com). Our team will be happy to help you resolve any issues or guide you further.
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