> For the complete documentation index, see [llms.txt](https://docs.powerfulform.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerfulform.com/quick-start/form-field-types/dropdown-field.md).

# Dropdown field

The **Dropdown** field lets customers choose **one option from a list** in a compact menu.\
It’s perfect when you have many options and want to keep the form clean.

### ✅ When to use Dropdown

* You have more than 5–6 options
* You want the form to look simple and tidy
* Customers should pick only one answer

Common examples

* “Topic of your question”
* “Order type”
* “Country”
* “Reason for contact”

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### ⚙️ How it works

1. The customer clicks the dropdown menu
2. They select one option
3. The selected value is saved with the form submission

✅ Customers can only select **one** option (unless you enable multi-select, if available in your settings).

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### 🧩 How to add a Dropdown field

1. Open your form in the editor
2. Click **Add element**
3. Choose **Dropdown**
4. Update the **label** (example: “Topic of your question”)
5. Configure the other details of the field\\
6. Click **Save**

<figure><img src="/files/8e30MmIOrDVYgHJ5CJfu" alt=""><figcaption></figcaption></figure>

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### 🛠️ Dropdown settings

Here are the most common settings you’ll use:

#### Add options

Add the list of options customers can choose from.

Example:

* Shipping question
* Product question
* Wholesale request
* Other

<figure><img src="/files/wLoe5fxufi2lBHUoWlkE" alt=""><figcaption></figcaption></figure>

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#### Bulk add Options

If you already have a list, paste many options at once (one per line).\
This saves time when you have long lists like countries or product categories.

<figure><img src="/files/9EX1TJVP0Na5fmultyVM" alt=""><figcaption></figcaption></figure>

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#### Placeholder text

Placeholder text appears before the customer selects anything.

Examples:

* “Select a topic”
* “Choose one option”
* “Pick a country”

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#### Default value (optional)

Set a default option that’s pre-selected.

Use this when:

* Most customers choose the same option
* You want to guide users to a recommended choice

⚠️ Tip: If you want customers to actively choose, don’t set a default value.

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#### Required field (recommended)

Turn on **Required** if customers must choose an option before submitting.

Good for:

* Contact forms (Topic)
* Wholesale forms (Business type)
* Order forms (Delivery method)

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### 🌟 Best practices

* Keep option labels **short and clear**
* Avoid using too many similar options (it confuses customers)
* Sort options in a logical order (popular items first)
* Use Dropdown instead of Radio buttons when the list is long

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### 🔀 Use Dropdown with conditional logic (recommended)

Dropdown works great with **conditional logic**.

Example:

* If customer selects **“Wholesale request”** → show **Business Name**, **Company Website**, **Estimated quantity**
* If customer selects **“Support”** → show **Order number**, **Issue description**

<figure><img src="/files/qCzZqZzkUFAnM8bNnCbA" alt=""><figcaption></figcaption></figure>

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#### Need More Help?

If you still need assistance, please contact us at <contact@globo.io>. Our team will be happy to help you resolve any issues or guide you further.