> For the complete documentation index, see [llms.txt](https://docs.powerfulform.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerfulform.com/mail-notification/admin-emails-with-conditions.md).

# Admin emails with conditions

This feature lets you send admin email notifications **based on form answers**.\
Instead of notifying the same admin every time, you can set rules so the right person receives the right submissions.

Perfect for:

* Routing support vs sales inquiries
* Sending wholesale requests to a different team

For example:

If the user selects “Web Dev”, the email will go to `web@globosoftware.net`\
If the user selects “Sales”, the email will go to `sales@globosoftware.net`\
If the user selects “Support”, it will go to `support@globosoftware.net`

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### 🛠️ How to Set Up Conditional Admin Emails

1\. Open the app > click **Forms** > open a form you want (or [create a new one](mailto:undefined)) > Add field and option of the field.

For example: create a field as screenshot below:

<figure><img src="/files/iSCqp2Xfr8aZrwQ1o6ax" alt=""><figcaption></figcaption></figure>

3\. Add a **Hidden** element to form >  select **Data type** > **Dynamic value**

<figure><img src="/files/ubOvM5Raubs3t5VF29lG" alt=""><figcaption></figcaption></figure>

4. Enter values and corresponding emails

<figure><img src="/files/Wg0jtxm87hqHHbO0Zbs4" alt=""><figcaption></figcaption></figure>

5\. From **Elements** tab, move to **Mail** > **Admin email**

6\. Tick on checkbox **Also send to dynamic email** > **Select email’s element** in dropdown > please select **Hidden** element you add admin emails &#x20;

<figure><img src="/files/2PfuOMBOOjaK76NAyb5D" alt=""><figcaption></figcaption></figure>

7\. Click **Save** to update the changes

Now check the result when the form is submitted.

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### ✅ How It Works

After enabling conditional admin emails:

1. Customer submits the form
2. App checks their responses
3. If a condition matches →\
   An email is sent to the email address you assigned
4. If no condition matches →\
   No conditional email is sent (unless regular admin email is enabled)

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### &#x20;📺 Tutorial video

{% embed url="<https://www.youtube.com/watch?v=cYCJcKwMAwo>" %}

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#### Need More Help?

If you still need assistance, please contact us at <contact@globo.io>. Our team will be happy to help you resolve any issues or guide you further&#x20;