Use conditional logic on the form

Conditional logic allows you to show or hide specific form fields or entire steps based on user responses. This helps create a more personalized and streamlined experience for your customers.​

Part 1: Show or hide individual fom fields based on user input

The app allows set up to show a field based on an option selected of a field above.

Example: Display the "Product Types" field only when the user selects "Yes" for "Are you interested in our products?"​

Steps to manage

1. Open the app > click Forms > open a form or create new one

2. Add fields you want to display with condition to the form > click to open the field/element detail

3. Tick on checkbox Conditional display > select Show

4. Click Condition button > set up condition like this: What are you interested in? – is equal to – Product types. You can add multiple conditions if you want

5, Click Save

Then check how the fields display on the form preview or on the store.

Part 2: Show or hide entire steps in a Multi-Step form

Our app allows displaying one step/page on the form based on a selected option on the previous step.

Example: Display the "Teacher Details" step only if the user selects "Yes" for "Do you want to assign a teacher?"​

Steps to manage

1. Open the app > click Forms > open a form or create new one > add fields and pages you want to display with condition to the form

2. Click on the Page name to open it

3.Tick on checkbox Conditional display > select Show > click Condition button > set up condition like this: Do you want to assign a teacher?is equal toYes. You can add multiple conditions if you want

  1. Click Save

Then check how the fields display on the form preview or on the store.

Tutorial video

Last updated