Connect form fields to Klaviyo subscriber data

In Klaviyo, after the Globo form is submitted, the data will be added to Klaviyo.

Step 1: Generate a Klaviyo Private API Key

To begin, you'll need a private API key from your Klaviyo account:

  1. Log in to your Klaviyo account.

  2. Navigate to Account > Settings > API Keys.

  3. Click Create Private API Key.

  4. Copy the generated key for use in the next step.

Reference: https://help.klaviyo.com/hc/en-us/articles/115005062267-Manage-Your-Account-s-API-Keys

Note: Ensure you use a private API key, as public keys are not supported for this integration.

Step 2: Add API key to the app

  1. Open the app > click Settings > Third party integration > hover Klaviyo > click Config

  1. In Klaviyo API key field, paste the API key created in the step 1

  1. Click Save to updated the changes

Step 3: Connect form elements to Klaviyo subscriber data

1. Open the app > click Forms > open the form you want to deal with

2. Click Integration icon on the left side > Enable Klaviyo by toggling it on and clicking its name.

3. Select a contact list (from Klaviyo) in List dropdown

  1. Map your form fields to Klaviyo properties:

  • The Email field is mandatory to create a new profile in Klaviyo

  • Optional fields like First Name, Last Name, etc., can be mapped as needed. Example: Map the "First Name" field in your form to the "First Name" property in Klaviyo

  1. Click Save to finalize the integration

Step 4: Verify Data Transfer to Klaviyo

After a user submits the form:

  1. Log in to your Klaviyo account > go to Audience > Lists & Segments.

  2. Open the list you integrated with your form > Check for the new subscriber profile to confirm data has been added successfully.

FAQs

Q: Why isn't form data appearing in Klaviyo?

A: This could be due to the opt-in settings in Klaviyo:

  • Single Opt-In: Subscribers are added immediately without confirmation. This is recommended for seamless integration.

  • Double Opt-In: Subscribers must confirm their subscription via email. If they don't, their data won't appear in Klaviyo.

Note: The Globo app cannot bypass Klaviyo's double opt-in process.

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