Limit to one submit per user

Use this setting to make sure each user can submit your form only once. Perfect for giveaways, surveys, or restricted offers.

You can restrict users to a single submission based on their email address or phone number.

⚙️ Steps

1. Open the app > click Forms > open a form

2. Click setting icon on the left side > click General

3. Tick on checkbox Limit to one submit per user > select option to identify the customers: email or phone

4. Click Save

✅ How It Works

Once Limit to one submit per user is enabled, the app checks for duplicate entries based on the email address or phone number entered in the form.

🚫 When a user tries to submit again

If someone attempts to submit the form more than once using the same email or phone number, the form will block the submission and show an error message such as:

“Data already exists”

This message informs the user that they have already submitted the form.

🔧 Use Cases — When to Enable This Option

• Contests or giveaways: limit to one entry per user

• Exclusive offers or coupons: avoid duplicate uses

• Customer feedback or surveys: ensure one response per customer

• Membership applications: one submission per applicant