Shopify Customers integration
Why Use This Feature?
After the form is submitted, a new customer account will be created in Customers of your Shopify store. The data filled on the form will also be added to customer detail. Reference: Customer · Shopify Help Center
By linking your form fields to Shopify’s customer fields, you can:
Automatically create new customer account in Shopify Customers
Automatically update customer information.
Improve customer management.
To achieve that, all you need to do is to link all of your form elements to the customer properties.
Below are the common customer properties:
Email
Phone
First name
Last name
Address: Address
Address: Apartment
Address: City
Address: Province
Address: Zip, postal code
Address: Company
Address: Country
Password
⚙️ Steps
Please follow our instructions to interlink your form elements to Shopify Customer Data
1. Open the app > click Forms > open the form you want to edit
2. Click the Integration icon on the left side > enable Shopify and click on Shopify option to see setting detail
3. Select Shopify Account options
You will see several account options:
Automatically create customer account
Send email invitation (optional)
Require account approval (optional)
Choose the options that match your store’s workflow (e.g. automatic account creation or manual approval).
4. Map form fields to Shopify Customer Fields
On the right side, you’ll see Shopify customer attributes (Email, Phone, First Name, Last Name, Address, etc.).
On the left, your form’s fields.
Map each form field to the corresponding Shopify attribute (e.g. “Email” → Shopify Email, “First name” → Shopify First name).
📌 Important: Mapping the form’s Email field to Shopify Email is required.
For address or other data, map as needed. Extra data (that doesn’t match standard Shopify fields) can go into Tags, Notes, or Metafields.
5. (Optional) Add Customer Tags, Notes, or Metafields
6. Save the form to apply the change
From now on, form submissions will create/update Shopify customer accounts automatically (depending on your options).
⚠️ Important Notes & Limitations
The Email field must be mapped. It’s required by Shopify to create a customer record.
Only standard Shopify customer attributes are supported (name, email, phone, address, password). Extra or custom data should be stored via Tags, Notes, or Metafields.
Learn more about Shopify Account options:
📺 Tutorial video
Last updated