Multi-step form

A Multi-Step Form splits long forms into smaller pages (steps), making them easier to complete and less overwhelming. This guide shows you how to create, customize, and manage a multi-step form in just a few minutes.

πŸ› οΈ Steps create a Multi-step form

πŸ“ Step 1: Create or Open Your Form

  1. From the admin site of the app, click Forms > click Create new form button

  2. Select Multi-step form


πŸ“ Step 2: Add More Steps to Your Form

The the form app, "step," "page," and "group" are used interchangeably.​

βž• Add a step/page

our form starts with a single default step (Page 1,2,3). To add more steps:

  1. Click Add page in the left sidebar.

  2. A new step (Page 4, Page 5, etc.) will appear.

  3. Drag and reorder pages if needed.

Click on the page name > the page preview will display on the right

Remove a step/page

To remove one step on the form > click on the page name > click Remove text at the left bottom


πŸ“ Step 3: Add Fields to Each Step

Click on a step β†’ then add the form fields you want on that step.

Tips:

  • Keep Step 1 simple (e.g., name, email).

  • Put extra details or optional fields on later steps.

  • Use short text + clear labels.


πŸ“ Step 4: Preview Your Multi-Step Form

Click the Desktop / Mobile preview icons at the top-right to see how users will move through the steps.

Check:

  • Step transitions

  • Field spacing

  • Progress bar display

  • Mobile responsiveness


πŸ“ Step 5: Publish Your Multi-Step Form

Once everything looks good:

  1. Click Publish

  2. Choose where to display your form (page, product, popup, floating form, etc.)

Learn more


πŸ“ Add Conditional Logic (Optional)

You can make your multi-step form even smarter:

  • Show a step only if the user chooses a certain answer

  • Skip steps automatically to shorten the form

Learn more


🧩 How It Works on Your Storefront

When a Multi-Step Form is published, customers don’t see all questions at once. Instead, the form is broken into clear steps, making it easier and faster to complete.

  • Start the form

The customer opens the page and sees the first group of questions only (e.g. name, email, phone).

They fill in the fields and click Next.

  • Continue to the next section

After clicking Next, the form smoothly moves to the next step

  • Last page

On the final step, the customer completes the last questions and clicks Submit.

  • Once submitted:

All steps are combined into one submission

Data is sent to your app, email notifications, and integrations (if enabled)


Need More Help?

If you still need assistance, please contact us at [email protected]. Our team will be happy to help you resolve any issues or guide you further.

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