Set logic conditions for form
Using conditional logic, you can make your form dynamic: show or hide fields (or even entire form steps) based on what users choose. This creates a simpler, more personalized experience.
⚙️ Show or Hide Individual Form Fields
(Useful when you want extra questions to appear only if needed.)
The app allows set up to show a field based on an option selected of a field above.
Example: Display the "Product Types" field only when the user selects "Yes" for "Are you interested in our products?"
Steps to set condition for fields
1. Open the app > click Forms > open a form or create new one
2. Add fields you want to display with condition to the form > click to open the field/element detail
3. In the field settings, turn on Conditional display, then click Condition
Create a rule:
Show this field when:
What are you interested in?
is equal to
Product types
5, Click Save and test the result
How it works
When the user checks “Product types” → the extra field appears
If they don’t check it → the field stays hidden
Your form now shows the “Product Types” field only when relevant, keeping the form shorter and easier to complete.
⚙️ Show or Hide Entire Steps (Multi-Step Form)
Our app allows displaying one step/page on the form based on a selected option on the previous step.
Example: Display the “Teacher Details” step only when the user selects “Yes” for “Do you want to assign a teacher?”
Steps to set conditions for pages
1. Open the app > click Forms > open a form or create new one > add fields and pages you want to display with condition to the form
2. Click on the Page name to open it
In the step settings, turn on Conditional display > click Condition
Create a rule:
Show this step when:
Do you want to assign a teacher?
is equal to
Yes
Click Save
How it works
If user selects Yes → the Teacher Details step appears
If they select No → the step is skipped
Your multi-step form now behaves like a guided flow, only showing the teacher section for users who need it.
▶️ Tutorial video
⚠️ Troubleshooting
If conditional logic doesn’t work:
Make sure you saved the condition
Check values you selected match exactly (e.g., “Yes”)
Ensure the trigger field appears before the conditional field/step
Refresh preview or test on the live store
Need More Help?
If you still need assistance, please contact us at [email protected]. Our team will be happy to help you resolve any issues or guide you further.
Last updated