Cart form

A Cart Form lets you collect extra information from customers before they checkout, like special instructions, order notes, gift messages, etc. With Powerful Contact Form Builder you can build a cart form fast, then attach it to your store cart page.

ℹ️ Before You Begin

• Cart Form is available only on the Premium plan (or higher).

• Each store can create only one cart form.

• Cart Form works with your theme’s default cart page. If you use a custom checkout flow or non-standard cart template (via a 3rd-party app), cart form may not work correctly.

🧩 How the Cart Form Works

1 — Customer fills in the Cart Form

When shoppers are on the cart page, they see your cart form fields — for example:

• “How did you hear about us?”

• “Delivery date”

• “Message”

• “Agree to terms & conditions”

2 — The form is submitted when the shopper clicks Checkout

Unlike a normal form, customers do not press a “Submit” button. The form is automatically submitted the moment they click the Checkout button.

3 — You can view the Cart Form data inside the order

When the order is placed, the cart form answers appear inside the Additional Details section of the Shopify order page.

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🛠️ Steps to Create & Add a Cart Form

📝 Step 1 — Create the Cart Form in the App

1. Open the app > click Forms > click Create new form button

2. The form template lists show up > select Oder > Cart form

3. In form configuration, add elements and configure the form based on your needs

4. Click Save to finish

📝 Step 2 — Add the Cart Form to Your Cart Page Template

Important: This form type and page template are special. To make sure it works, please let our developers help you add the form. Contact us at [email protected] after you create the form.

1. Form the Shopify admin page, go to Themes > click Edit theme

2. Go to the Cart page template

3. Click Add section > select Form Builder app

4. In the Form Builder app element, paste the embedded code of the cart form here

5. Click Save

6. Check the online store to view the result

📝 Step 3 — Check form on the site

Visit your store’s cart page (as a customer would — after adding items to cart).

You should see the cart form appear above the checkout button (or wherever the block was placed).

When the customer clicks Checkout, the cart form inputs are submitted along with the order.

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Need More Help?

If you still need assistance, please contact us at [email protected]. Our team will be happy to help you resolve any issues or guide you further.