Multi-step form

A Multi-Step Form splits long forms into smaller pages (steps), making them easier to complete and less overwhelming. This guide shows you how to create, customize, and manage a multi-step form in just a few minutes.

🛠️ Steps create a Multi-step form

📝 Step 1: Create or Open Your Form

1. From the admin site of the app, click Forms > click Create new form button

2. Select Multi-step form

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📝 Step 2: Add More Steps to Your Form

The the form app, "step," "page," and "group" are used interchangeably.​

➕ Add a step/page

our form starts with a single default step (Page 1,2,3). To add more steps:

1. Click Add page in the left sidebar.

2. A new step (Page 4, Page 5, etc.) will appear.

3. Drag and reorder pages if needed.

Click on the page name > the page preview will display on the right

Remove a step/page

To remove one step on the form > click on the page name > click Remove text at the left bottom

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📝 Step 3: Add Fields to Each Step

Click on a step → then add the form fields you want on that step.

Tips:

• Keep Step 1 simple (e.g., name, email).

• Put extra details or optional fields on later steps.

• Use short text + clear labels.

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📝 Step 4: Preview Your Multi-Step Form

Click the Desktop / Mobile preview icons at the top-right to see how users will move through the steps.

Check:

• Step transitions

• Field spacing

• Progress bar display

• Mobile responsiveness

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📝 Step 5: Publish Your Multi-Step Form

Once everything looks good:

1. Click Publish

2. Choose where to display your form (page, product, popup, floating form, etc.)

Learn more

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📝 Add Conditional Logic (Optional)

You can make your multi-step form even smarter:

• Show a step only if the user chooses a certain answer

• Skip steps automatically to shorten the form

Learn more

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🧩 How It Works on Your Storefront

When a Multi-Step Form is published, customers don’t see all questions at once. Instead, the form is broken into clear steps, making it easier and faster to complete.

• Start the form

The customer opens the page and sees the first group of questions only (e.g. name, email, phone).

They fill in the fields and click Next.

• Continue to the next section

After clicking Next, the form smoothly moves to the next step

• Last page

On the final step, the customer completes the last questions and clicks Submit.

• Once submitted:

All steps are combined into one submission

Data is sent to your app, email notifications, and integrations (if enabled)

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Need More Help?

If you still need assistance, please contact us at [email protected]. Our team will be happy to help you resolve any issues or guide you further.