Google reCAPTCHA Integration

✅ What You Need Before You Start

To enable Google reCAPTCHA, you need:

• A Google account

• A Site Key

• A Secret Key

You can create these for free in Google reCAPTCHA Admin Console.

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📝Step 1: Create Your reCAPTCHA Keys in Google

1. Visit the Google reCAPTCHA admin page: https://www.google.com/recaptcha/admin

2. Click + Create

3. Enter your website name

1. When registering a new website, the form will open and you need to fill in all the details correctly then submit the form.

For example: I want to register recaptcha v2

• Label: Enter a name to identify your site (e.g., "My Shopify Store") as you want

• reCAPTCHA Type: Select reCAPTCHA v2 and choose "I'm not a robot" Checkbox.

• Domains: Input your domain name. For example:

Store URL: abcstore.myshopify.com Custom domain: mycoolbrand.com

On reCAPTCHA setup, enter: mycoolbrand.com

1. Click Submit button and the site key and secret key shows up

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📝 Step 2 - Add Google reCaptcha to app Settings

1 Open the app > click Settings >Third party integration > hover Google reCaptcha > click Config

2. On reCaptcha type dropdown > select reCaptcha type: v2 or v3

3. Enter Site key and Secret key you get in step 1 above

4. Select language of the reCaptcha on front store

5. Click Save and save the app Settings

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📝 Steps 3: Enable Google reCaptcha on the form

1. Open the app > click Forms > open the form you want to edit

2. Click Integration icon on the left side > enable Google reCaptcha

3. Click Save to update the changes

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🛡️ How It Works

Google reCAPTCHA helps protect your form from bots and spam submissions. Powerful Form Builder supports reCAPTCHA v2 and reCAPTCHA v3, and each works differently.

reCAPTCHA v2 — “I’m not a robot” Checkbox

How it works:

• Your form displays a small “I’m not a robot” checkbox.

• When a user clicks it, Google analyzes their behavior:

  • mouse movement

  • click pattern

  • browsing history (anonymized)

• If Google is confident the user is human → the checkbox is enough.

• If Google is unsure → it may show a small image challenge (e.g., “Select all traffic lights”).

What the user sees:

✔ A simple checkbox ✔ Sometimes an image test ✔ Clear confirmation when verified

Best for: Forms with high traffic or potential spam, stores wanting visible verification.

reCAPTCHA v3 — Invisible Background Scoring

(Google has begun limiting support for new v3 keys. Some users may only be able to create v2 keys.)

How it works (simple explanation):

• There is no checkbox and no challenge.

• Google silently monitors user behavior in the background.

• It assigns a score from 0.0 to 1.0:

  • 1.0 = very likely human

  • 0.0 = very likely a bot

• The app uses this score to decide whether to allow or block the submission.

What the user sees:

✔ Nothing (fully invisible) ✔ No clicking ✔ No challenge screens

Best for: Stores wanting zero friction for customers and fewer visible checks.

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💡 Quick Comparison

Feature	reCAPTCHA v2	reCAPTCHA v3
Visible to users	✔ Yes	✖ No
User interaction required	Checkbox / Image test	None
Bot detection method	Click behavior + challenge	Behavior scoring
Best for	General forms, high spam risk	Customer-facing forms where UX matters

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🔧 Troubleshooting

1- reCAPTCHA is not appearing on the form

To make sure the data is updated on the form, please try

• go to the app > open the form > save the form again

• refresh the page on the online store

See if the recaptcha show on up on the page/form now.

2. “Invalid key type” or “Key mismatch” error

This happens when:

• You generated reCAPTCHA v3 keys but selected v2

• Your keys are for the wrong domain

• Keys were copied with extra spaces

Fix: Recreate the keys in Google and paste them again.

3- ERROR for site owner: Invalid key type in the app preview

As you can see in the screenshot, you may see a red notification in captcha box: ERROR for site owner: Invalid domain for site key.

There is no need to worry about this because it is the preview which will be displayed properly in the front-end store as it works with your store domain.

You might want to display captcha box properly in the preview area, please add one more domain: form.globosoftware.net or dxo9oalx9qc1s.cloudfront.net to the Recaptcha configuration.

3- recaptcha box does not show correctly on the form on the online store

Please check your recaptcha config and make sure the store domain is added.

• For example:

Store URL: abcstore.myshopify.com Custom domain: mycoolbrand.com

On reCAPTCHA setup, enter: mycoolbrand.com

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Need More Help?

If you still need assistance, please contact us at [email protected]. Our team will be happy to help you resolve any issues or guide you further.