Why the form is not showing?
1️⃣ Activate the app embed on the theme
To show the form on the front store, firstly please make sure that the app embeds is enabled on your theme here
2️⃣ Verify your app plan and form type
Some forms and features are limited by plan.
🆓 Free plan limitations
Only the first form you created can show on the storefront ➜ Any additional forms will not display unless you delete other forms or upgrade your plan.
Advanced templates (like bulk order, registration, cart forms, and multi-step forms) are not available on Free plan.
✅ Make sure your plan supports the form type you’re trying to use.
3️⃣ Confirm proper form embedding
Did you follow the correct guide to embed the form on Shopify pages? Display a form on a specific page
Is the page using a standard (default) Shopify template?
If the page uses a special/custom template, the form may not show until it’s added to that template correctly, reach out to support so the team can help you add it properly.
4️⃣ Activate the form
A form must be set to Active to appear on your storefront.
🤝 Still not showing?
If you already completed the steps above and the form still doesn’t appear, contact the support team for the fastest help.
They can check your theme/template and fix it with you.
Contact our support team: [email protected]
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