# ActiveCampaign integration
Please note that the ActiveCampaign integration is only available on the **paid plans** of the Form Builder app.
In ActiveCampaign app:
### π Step 1: Find or Generate ActiveCampaign API Key and API URL (in ActiveCampaign)
To connect ActiveCampaign, you need 2 pieces of information:
* π **API URL**
* ποΈ **API Key**
1. Log in to your **ActiveCampaign** account
2. Navigate to **Settings** > **Developer**
3. Copy your **API URL** and **API Key**
For detailed instructions, refer to ActiveCampaign's official guide: [Find Your API Key](https://help.activecampaign.com/hc/en-us/articles/207317590-Getting-Started-Guide-API-Access)
***
### π Step 2: Add ActiveCampaign API Key to the app settings (in PowerfulForm)
1\. Open the app > **Settings** > **Third party integration** > hover **ActiveCampaign** > click **Config**
2\. In the **ActiveCampaign** > **ActiveCampaign API key and Api Url** field, enter API key created in **Steps 1** above
3\. Click **Save** to update changes
Once saved, your ActiveCampaign account is connected.
***
### 𧩠Steps 3: Map the form data to ActiveCampaign (in Form Builder)
This part controls **where** form submissions go in ActiveCampaign and **which form fields** fill which contact fields.
**β
Before you start (important)**
You must create a **contact list** in ActiveCampaign firstβbecause PowerfulForm needs a list to send contacts to.
Follow this [link](https://help.activecampaign.com/hc/en-us/articles/360000030559-How-to-create-a-list-in-ActiveCampaign#how-to-create-a-list-in-activecampaign-0-0) to know more.
**β
Mapping steps**
1\. Open the app > click **Forms** > open the form you want to deal with
2\. Click **Integration** icon on the left side > turn on **ActiveCampaign** > click on **ActiveCampaign**
3. In **List** dropdown, select the ActiveCampaign **list** that should receive contacts
4. Map fields
* Left side = **ActiveCampaign fields**
* Right side = **Your form fields**
Example:
* ActiveCampaign **First name** β Form **First name**
* ActiveCampaign **Last name** β Form **Last name**
5. Click **Save** to finish
β Required field
π§ **Email is compulsory** (required) to create a new contact profile in ActiveCampaign.
***
### β
Check your results in ActiveCampaign
After a customer submits the form:
1. Open ActiveCampaign
2. Go to **Contacts**
3. Open the list you selected
You should see the new contact added there.
***
### π οΈ Troubleshooting Tips
#### π³οΈ Data Not Appearing
* Confirm **Email field is mapped**
* Confirm the submission includes a **valid email**
#### π Incorrect Field Mapping
* Re-check each mapping to ensure form fields match the correct ActiveCampaign fields
#### π API Connection Issues
* Verify the **API URL** and **API Key** are correct
* Ensure your ActiveCampaign account has permission to use the API
**Still need help?**
Contact our support team: ****
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