ActiveCampaign integration

Connecting PowerfulForm to ActiveCampaign lets you automatically add new contacts to an ActiveCampaign list every time someone submits your form.

Please note that the ActiveCampaign integration is only available on the paid plans of the Form Builder app.

In ActiveCampaign app:

🔑 Step 1: Find or Generate ActiveCampaign API Key and API URL (in ActiveCampaign)

To connect ActiveCampaign, you need 2 pieces of information:

• 🔗 API URL

• 🗝️ API Key

1. Log in to your ActiveCampaign account

2. Navigate to Settings > Developer

3. Copy your API URL and API Key

For detailed instructions, refer to ActiveCampaign's official guide: Find Your API Key

---

🔌 Step 2: Add ActiveCampaign API Key to the app settings (in PowerfulForm)

1. Open the app > Settings > Third party integration > hover ActiveCampaign > click Config

2. In the ActiveCampaign > ActiveCampaign API key and Api Url field, enter API key created in Steps 1 above

3. Click Save to update changes

Once saved, your ActiveCampaign account is connected.

---

🧩 Steps 3: Map the form data to ActiveCampaign (in Form Builder)

This part controls where form submissions go in ActiveCampaign and which form fields fill which contact fields.

✅ Before you start (important)

You must create a contact list in ActiveCampaign first—because PowerfulForm needs a list to send contacts to.

Follow this link to know more.

✅ Mapping steps

1. Open the app > click Forms > open the form you want to deal with

2. Click Integration icon on the left side > turn on ActiveCampaign > click on ActiveCampaign

1. In List dropdown, select the ActiveCampaign list that should receive contacts

2. Map fields

• Left side = ActiveCampaign fields

• Right side = Your form fields

Example:

• ActiveCampaign First name → Form First name

• ActiveCampaign Last name → Form Last name

1. Click Save to finish

⭐ Required field

📧 Email is compulsory (required) to create a new contact profile in ActiveCampaign.

---

✅ Check your results in ActiveCampaign

After a customer submits the form:

1. Open ActiveCampaign

2. Go to Contacts

3. Open the list you selected

You should see the new contact added there.

---

🛠️ Troubleshooting Tips

🕳️ Data Not Appearing

• Confirm Email field is mapped

• Confirm the submission includes a valid email

🔁 Incorrect Field Mapping

• Re-check each mapping to ensure form fields match the correct ActiveCampaign fields

🔒 API Connection Issues

• Verify the API URL and API Key are correct

• Ensure your ActiveCampaign account has permission to use the API

Still need help?

Contact our support team: [email protected]