Prevent spam submissions

Stop bots from filling your form with fake entries. Start with a captcha, then add more layers if spam continues.

Choose an option

Option	What it does	Best for
Google reCAPTCHA ⭐	Blocks bots with a risk check or challenge	Most stores (recommended first step)
hCaptcha	Same purpose, different provider	Stores that prefer an alternative to Google
Require login	Only logged-in customers can submit	Forms that don't need to be open to the public
One submission per customer	Blocks repeat entries by email or phone	Stopping duplicate or repeated spam
Block email domains (Pro plan)	Rejects emails from specific domains	Spam coming from known domains

1. Add Google reCAPTCHA (recommended)

Blocks bots before they can submit, while real customers pass easily. 👉 Add Google reCAPTCHA

2. Add hCaptcha

An alternative captcha. Use it instead of reCAPTCHA, not alongside it. 👉 Add hCaptcha

3. Require login to submit

Only customers logged in to their store account can submit the form. Bots rarely create accounts, so this stops most of them.

• Best for member-only or B2B forms

• Not suitable for public forms such as general contact forms, since visitors would have to sign in first

👉 Learn more

4. Limit one submission per customer (Pro plan)

Restrict each customer to one submission, based on email or phone number. 👉 Limit one customer one submission

5. Block email domains (Pro plan)

Reject submissions from domains you choose.

Still getting spam?

Combine options. A captcha plus one more layer stops most spam. If it continues, contact support at [e-mail]

Next steps

• Google reCAPTCHA — add a challenge.

• hCaptcha — the alternative challenge.

• Contact support — if the problem is still there.