> For the complete documentation index, see [llms.txt](https://docs.powerfulform.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerfulform.com/troubleshooting/form-not-showing.md).

# Why the form is not showing

Work through the checks that explain why a form does not appear on your storefront.

## What we should check?

{% stepper %}
{% step %}

### Activate the app embed on the theme

To show the form on the front store, firstly please make sure that the app embeds is enabled on your theme [here](/display-and-placement/enable-the-app-embed.md)

<figure><img src="https://2907469752-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM2rz7MmKkWcJmgvJOe%2Fuploads%2Fgit-blob-63f7bda309b7e61a86f506fe3a683dcba5c7676f%2Fscreenshot-ts-trouble-shooting-why-the-form-is-not-showing-1.png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Verify your app plan and form type

Some forms and features are limited by plan.

**🆓 Free plan limitations**

* Only the first form you created can show on the storefront\
  ➜ Any additional forms will not display unless you delete other forms or upgrade your plan.

<figure><img src="https://2907469752-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM2rz7MmKkWcJmgvJOe%2Fuploads%2Fgit-blob-ba1617115ad1a480a350117da8173360e0084865%2Fscreenshot-ts-trouble-shooting-why-the-form-is-not-showing-2.png?alt=media" alt=""><figcaption></figcaption></figure>

* Advanced templates (like **bulk order**, **registration**, **cart forms**, and **multi-step forms**) are not available on Free plan.

✅ Make sure your plan supports the form type you’re trying to use.

<figure><img src="https://2907469752-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM2rz7MmKkWcJmgvJOe%2Fuploads%2Fgit-blob-35e93203e4117ad303b4da7654f1ce7c3474a0ce%2Fscreenshot-ts-trouble-shooting-why-the-form-is-not-showing-3.png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Confirm proper form embedding

* Did you follow the correct guide to embed the form on Shopify pages? [Display a form on a specific page](/display-and-placement/specific-page.md)
* Is the page using a **standard (default) Shopify template**?

If the page uses a **special/custom template**, the form may not show until it’s added to that template correctly, reach out to support so the team can help you add it properly.
{% endstep %}

{% step %}

### Activate the form

A form must be set to **Active** to appear on your storefront.

<figure><img src="https://2907469752-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM2rz7MmKkWcJmgvJOe%2Fuploads%2Fgit-blob-4596dcd3b3ac7bd7a72a168c2692fb070c7c82dc%2Fscreenshot-ts-trouble-shooting-why-the-form-is-not-showing-4.png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Still not showing?

If you already completed the steps above and the form still doesn’t appear, contact the support team for the fastest help.

They can check your theme/template and fix it with you.

Contact our support team: <support@powerfulform.com>

<br>
{% endstep %}
{% endstepper %}

<br>

## Next steps

* [Theme integration](/display-and-placement/enable-the-app-embed.md) — the switch every form depends on.
* [Delete old code](/troubleshooting/delete-old-code.md) — clear leftover embed code.
* [Contact support](/help/contact-support.md) — if the problem is still there.