> For the complete documentation index, see [llms.txt](https://docs.powerfulform.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerfulform.com/submissions/view-submissions.md). # View submissions Everything you do with stored submissions: read the table, filter it, open an entry, tag it, and export it. **Powerful Contact Form Builder** stores every submission your forms receive, so the **Submissions** table is the record of what customers actually sent you — independent of whether a notification email arrived. Open it with **Submissions** in the app menu.

The Submissions page showing the summary strip with Sections by device type, Form views, Submissions and Completion rate above the submissions table — The summary strip sits above the table on paid plans.

## The summary strip At the top of the Submissions page, you can see a quick overview of your form activity:

The numbers follow the **Form** filter if you set one. **View analytics** opens the full analytics view, on plans that include it — see [Form insights](/submissions/form-insights.md).

Metric	What it means	Example
Device type	Shows where your form views come from.	100% Desktop, 0% Mobile, 0% Other
Form views	The number of times the form successfully loads on a page. This is an estimate because some browsers or ad blockers may prevent views from being recorded.	3 views
Submissions	The number of submissions recorded for your form.	3 submissions
Completion rate	The percentage of form views that resulted in a submission.	100% = 3/3 * 100

> **Note:** The completion rate can be over 100% if visitors submit the form more than once during the recorded period. ## Filtering submissions You can easily narrow down submissions by using filters: * Filter **By Form** — see submissions from a specific form only * Filter **By Status** — e.g. pending, reviewed, completed (if you use statuses) * Filter **By Date Created** — select a date range to view submissions from that period **Example:** To find all submissions received for your **Contact Us** form this month, select **Contact Us** under **Form**, then choose the date range for this month.

## Open a submission Click any submission in the list to view its details. You can see: * **Submitted data** — The answers provided by the customer. * **Form** — The form used for the submission. * **Submission time** — When the form was submitted. * **Page** — The page where the form was submitted. * **Customer** — Shopify customer information, when available. * **IP address** — The visitor's IP address. Uploaded files are also available from the submission when a **File Upload** field was used.

## Export submissions {% hint style="info" %} Export is on **Premium** and **Pro**. On **Free** the action returns **Your plan does not include export submission features, please upgrade**. See [Plans and billing](/settings/plans-and-billing.md). {% endhint %} Select the submissions you want, click **Export submission(s)**, and download the **Excel (.xlsx)** file. For large exports, the file is prepared in the background and sent to your email instead.

[Export submissions](/submissions/export-submissions.md) covers the full walkthrough, including how to export every submission at once. ## Delete submissions You can delete one or more submissions from the list. 1. Select the submissions you want to delete 2. Click **More actions (⋯)** 3. Select **Delete submissions** 4. Confirm the deletion

{% hint style="danger" %} Deletion is permanent and cannot be undone. Any files attached to the deleted submissions are also deleted. Download any files you want to keep before deleting the submission. {% endhint %} ## Add tags, notes, and comments Use **tags, notes, and comments** to organize submissions and keep track of follow-ups. ### Add tags Add one or more tags to a submission to categorize it. You can then use the tag to filter submissions later. **Example:**\ Add the **VIP** tag to submissions from important customers. Later, filter by **VIP** to quickly find them.

The Tags card in the right column of a submission page with a tag name typed into the Search tags box and the highlighted 'Add' option below it, which creates the tag and attaches it. — Type a tag name and click Add to create it and attach it to the submission.

### Add a note Add a private note to keep useful information about a submission. Notes help your team remember what needs to be done without changing the customer's submitted data. **Example:** > “Customer requested a quote. Follow up next Monday.” ### Add a comment Use comments to record updates or communicate with your team about a submission. This makes it easier to keep track of the submission's progress. **Example:** > “Quote sent to the customer.”

> **Tip:** Use **tags** for categorizing, **notes** for reminders or important information, and **comments** for tracking updates. {% hint style="info" %} Tags, notes and Timeline comments make up the **Advanced submissions** feature and are not on every plan. None of them is ever visible to the customer. Submission tags are not Shopify customer tags — for those, see [Add Customer Tag](/customers-and-registration/customer-tags.md). {% endhint %} ## When the table looks wrong

Some rows are unreadable and will not open

Rows beyond your plan's monthly submission allowance are masked. Hovering one shows **Your plan limit has been reached, please upgrade to higher plan to view this data**. The submissions are still stored — a larger allowance makes them readable again.

The table says there are no submissions at all

The empty state reads **There is no form submission**. If you already have forms, the usual cause is a form that is not published, or the theme app embed being off. See [The form is not showing on my store](/troubleshooting/form-not-showing.md).

A field I expected is missing from an export

Columns come from the fields on the form at export time, and each sheet covers one form. If you renamed a field, older submissions were stored under the old label.

## Next steps * [Form insights](/submissions/form-insights.md) — measure views, submissions and completion rate over time. * [Limit to one submission per customer](/submissions/one-submission-per-customer.md) — stop the same person entering twice. * [Google Sheets](/integrations/google/google-sheets.md) — write new submissions to a spreadsheet automatically instead of exporting.