Edit email template

Customize what your form's emails say. Works the same way for the Admin email (sent to you) and the Customer email (sent to the visitor).

🔧 Where to Edit

1. Open the app > click Forms > open the form you want to edit

2. Click Mail icon on the left side

3. Choose the email: Admin or Auto Responder (customer)

1. Scroll to Email content and edit

2. Click Save

📌 Note: The Customer email only shows its editor once Send email to customer is enabled.

📝 What You Can Edit

Part	Admin email	Customer email
Subject	✅	✅
Intro / greeting	✅	✅
Body text	✅	✅
Layout of submitted data	✅	✅
Footer / signature	✅	✅

🧩 Dynamic Variables

Variables are placeholders in double curly braces, like {{data}}. The app swaps in the real answer when the email is sent. A blank or hidden field simply produces nothing.

Examples:

• {{customer.name}} — Customer’s name (logged-in customers only)

• {{email}} — Email entered in form

• {{data}} — All visible form fields

These variables automatically populate when the email is sent.

Where	How to insert
Subject	Click the database icon beside the label > pick from Form inputs
Content	Click a variable in the list above the editor to copy it > paste into the editor

🔔 Note: {{customer.name}} and {{customer.email}} only work for customers who already have a Shopify account and are logged in when they submit. The app then pulls their name and email from their account.

Guest (not logged in)? These variables stay blank. Use {{email}} instead, which inserts the email typed into the form.

Next steps

• Customer email notification — the email this template is for.

• Add an image to an email template — put a logo or a banner in the template.

• Insert form answers into an email — the full list of variables you can drop in.

• Contact support — if it still does not work.