> For the complete documentation index, see [llms.txt](https://docs.powerfulform.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerfulform.com/email-notifications/admin-notification.md).

# Admin email

Get notified by email every time your form is submitted.

* After the form is submitted, the email that contains submitted data will be sent from our app to your admin email address. The sender email is **store name <**[**no-reply@powerfulform.com**](mailto:no-reply@powerfulform.com)**>**
* You can add multiple email addresses as admin emails to receive notification after form submission.

<figure><img src="https://2907469752-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM2rz7MmKkWcJmgvJOe%2Fuploads%2Fgit-blob-7d848ffb43b8cab01d48cd948290141f3b0b543a%2F2026-09-28_13-55-36.png?alt=media" alt=""><figcaption></figcaption></figure>

## 🔧 Set Admin Emails

{% stepper %}
{% step %}

#### **Open the app > click Forms > open a form you want to edit**

{% endstep %}

{% step %}

#### Click Mail icon on the left > click Admin

<figure><img src="https://2907469752-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM2rz7MmKkWcJmgvJOe%2Fuploads%2Fgit-blob-60e401449db4d48ae89560d92e93dd37fd723e12%2Fscreenshot-ts-trouble-shooting-not-receiving-admin-emails-1.png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Add your email(s) in the Email field

separate multiple with commas (e.g. <you@store.com>, <sales@store.com>)

<figure><img src="https://2907469752-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM2rz7MmKkWcJmgvJOe%2Fuploads%2Fgit-blob-932de9f6cd4dfc25de0bc3f7bfadfe968764065f%2Fscreenshot-mail-mail-notification-admin-email-notification-2.png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### (Optional) Enable Also send to dynamic email to route based on a form answer

{% endstep %}

{% step %}

#### Edit Subject and Content (intro message + submission data layout)

<figure><img src="https://2907469752-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FehM2rz7MmKkWcJmgvJOe%2Fuploads%2Fgit-blob-e080b6269411469c48031061df7955f4bd174b6e%2Fscreenshot-mail-mail-notification-admin-email-notification-3.png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Save

{% endstep %}
{% endstepper %}

## 📋 Good to Know

Once enabled:

1. A customer submits the form
2. The app collects all submitted data
3. An email is sent instantly to the admin email(s) you configured
4. The email includes all form fields + submission timestamp
5. If the form contains uploaded files, links to the files are included

## ❓ FAQs

<details>

<summary>Can I add multiple admin email addresses?</summary>

Yes. You can add up to **5 email addresses** for each form.\
When a customer submits the form, the notification email will be sent to **all** email addresses you entered.

</details>

<details>

<summary>Can I use the same admin email for all forms?</summary>

Absolutely.\
If you have multiple forms (e.g., 3 forms), you can enter the same email address such as:\
[**testyouremail@gmail.com**](mailto:testyouremail@gmail.com) for each of them.

Each form will send its own notifications to that email.

</details>

<details>

<summary>Can I set different admin emails for different forms?</summary>

Yes.\
Each form has its own email settings, so you can configure unique admin emails per form if needed.

</details>

<details>

<summary>Is there a limit to how many admin emails can be sent?</summary>

Email sending limits depend on your plan:

* **Free plan:** Up to **40 emails** per month
* Higher plans: no email limit

You can view the full details in the **Pricing Plans** section inside the app.

</details>

<details>

<summary>Why is the sender email “”? Can I change it to my own email?</summary>

Currently, all notification emails are sent from our system email: [**no-reply@powerfulform.com**](mailto:no-reply@powerfulform.com)

If you want to change the sender email, you can set SMTP in the app. [Learn more](/email-notifications/custom-sender/custom-mail-smtp.md)

</details>

<details>

<summary>Admin Email Not Working?</summary>

If you aren’t receiving admin notifications, check the items below:

**1- No Email Is Added**

Ensure you've added at least one valid admin email address.

**2- Email Goes to Spam / Promotions**

Check your spam folder.\
Add your store email or app sender email to your email’s safe list.

**3- Your Email Provider Blocked the Message**

Gmail, Yahoo, Outlook, and corporate accounts may block automated messages.

Try:

* Using a different admin email
* Using a company domain email

**4- Email Variables Are Broken**

If you edited the template and deleted a critical variable, the email may fail. Try resetting to default template.

**5- Still Not Receiving Email?**

Contact our support team: <support@powerfulform.com>

</details>

<br>

## Next steps

* [Admin emails with conditions](/email-notifications/admin-emails-with-conditions.md) — route notifications to different people.
* [Send from your own address](/email-notifications/custom-sender.md) — change the sender address.
* [Not receiving admin emails](/troubleshooting/not-receiving-admin-emails.md) — work through the checks.