Edit error messages

Reword every validation message your form can show a visitor.

Powerful Contact Form Builder lets you rewrite every validation message a visitor can see, in your own words and in every language you sell in.

📝 How to edit

1

Open the form

• In the app > click Forms > open the form

• Click Settings in the left icon rail

2

Expand Error message

Click Error message to expand it. Every message is listed as its own text box with its current wording.

3

Rewrite the ones you care about

Type over the wording in any box. Anything you leave alone keeps its standard wording.

4

Save the change

Nothing is live until you click Save on the Shopify save bar at the top of the screen.

Every validation message a visitor can see is editable here.

📝 Placeholders

Some messages contain a placeholder in double braces, such as {{ min_length }}. The app replaces it with the real number, so Please enter at least {{ min_length }} characters becomes Please enter at least 8 characters.

Keep the placeholder exactly as written, braces and all. Delete it and the message loses the number.

💡 Every message you can edit

Every validation message the form can show is editable here.

Filling a field in

Setting	What it is shown for	Default
Required	A required field was left empty.	Required
Min characters	The answer is shorter than the minimum you set.	Please enter at least {{ min_length }} characters
Min selections	Fewer options were chosen than the minimum you set.	Please choose at least {{ min_selections }} options
Max selections	More options were chosen than the maximum you set.	Please choose at maximum of {{ max_selections }} options

Field formats

Setting	What it is shown for	Default
Invalid email	The Email field is not a valid email address.	Invalid email
Invalid phone	The Phone field is not a valid number for the selected country.	Invalid phone
Invalid number	The Number field is not a valid number, or falls outside the minimum and maximum you set.	Invalid number
Invalid password	The Password field does not meet the strength rule you chose.	Invalid password
Confirmed password does't match	The two password boxes do not match.	Confirmed password doesn't match

Duplicates and restrictions

Setting	What it is shown for	Default
Email domain is restricted	The email address uses a domain you blocked in Settings > General > Restricted email domains.	Email domain is restricted
Customer already exists	A Shopify customer with that email address is already in your store.	Customer already exists
Data already exists	The value repeats one already used, when Limit to one submit per user is on.	Data already exists

File uploads

Setting	What it is shown for	Default
File size limit	The attached file is larger than the size you allowed.	File size limit
File not allowed	The attached file is of a type you did not allow.	File not allowed

Spam protection

Setting	What it is shown for	Default
Required captcha	The captcha was not completed.	Required captcha

Products and quantities

These messages apply to forms with a Product field or a bulk order table.

Setting	What it is shown for	Default
Required product	No product was selected.	Please select product
Limit quantity	The requested quantity is more than the stock left.	The number of products left in stock has been exceeded

💡 Writing better messages

• Say what to do, not what went wrong. Enter an email we can reply to beats Invalid email.

• Keep the message short enough to read at a glance under the field.

📝 Translating error messages

Every message is translatable. Switch the editor to another language from the top bar and type the translated wording into the same boxes.

Editing a second language requires a plan that includes multiple languages. See Plans and billing.

The app also provides the Auto-translate function. Lean more

Next steps

• Prevent spam submissions for the captcha behind the Required captcha message.

• Error: customer already exists if that message keeps appearing.